What to Do in a Plumbing Emergency
1. Turn off the water supplyFind your stopcock (usually under the kitchen sink) and turn it clockwise to shut off the water. This is the single most important step to limit damage from a burst pipe or major leak.
2. Switch off your boiler and heatingIf the leak involves hot water pipes or your boiler, turn off the heating system to prevent further damage and reduce the risk of scalding.
3. Open taps to drain the systemOnce the stopcock is off, open all cold taps and flush toilets to drain any remaining water from the pipes. This reduces pressure and minimises flooding.
4. Contain the waterPlace buckets, towels or containers under leaks. If water is near electrics, switch off the mains electricity at the consumer unit and do not touch any wet switches or sockets.
5. Call an emergency plumberContact a rated emergency plumber from the list above. Describe the issue clearly so they can bring the right parts. Most emergency plumbers in Kent arrive within 60 minutes.
Frequently Asked Questions
How quickly can an emergency plumber arrive in Faversham?
Most emergency plumbers in Faversham offer response times of 30 to 90 minutes, depending on time of day and current demand. Many operate 24/7 including weekends and bank holidays.
How much does an emergency plumber cost in Faversham?
Emergency plumber call-out fees in Faversham typically range from £80 to £150, plus parts and labour. Rates are usually higher for evenings, weekends and bank holidays. Always ask for a quote before work begins.
What should I do if I have a burst pipe at night?
Turn off your stopcock immediately to stop the water flow, then call an emergency plumber. While waiting, open taps to drain the system and place containers under the leak to limit water damage.